Always there to help!
Even after the successful startup of your system, we will continue to provide you with expert and reliable support throughout its service life. Whether remotely, on-site or using our digital services (Smart Service), we offer a carefree package for your peace of mind all over the world.
Around the clock!
Our service is available for you 24/7.
Service Hotline: +49 9621 6754-977
email: srvcbmnn-tmtncm
Expert support provided quickly and efficiently!
Through our remote maintenance service, we access your systems directly via VPN, help you resolve your concerns and prepare a fault diagnosis.
We have the replacements you need!
Our spare part service is available around the clock and offers 24/7 shipping.
Short response time!
Our Service Team gets on its way to you within 24 hours.
Preventive measures!
To make your systems more efficient and prevent them from having to be shut down due to wear and tear, we offer regular inspections and maintenance of the production equipment on your premises.
Does your system need modifying? We can do this for you!
The requirements on the system can change throughout its service life: reuse, sustainability, more durability, increased production volume, higher efficiency or even a relocation. This is where we step in.
Knowledge tailored for success.
Whether operator, process owner or maintenance engineer, our training programs are perfectly customized for you.
Seeing exactly what's happening on the ground.
Augmented Reality allows us to support you precisely and efficiently in-situ.
Baumann Service locations
Do you have any questions or need our assistance? We are here to help at any time, anywhere.
Service Europe
Hotline: +49 - 9621 / 67 54 - 977
Mo-Fr: 06.00 am - 10.00 pm (MEZ)
Sa: 06.00 am - 02.00 pm (MEZ)
Baumann GmbH
Oskar-von-Miller-Straße 7
92224 Amberg
Germany
Phone: +49-9621 / 67 54-977
Fax: +49-9621 6754-924
Mail: service@baumann-automation.com
Service Romania
Service Romania
Hotline: +49 - 9621 / 67 54 - 977
S.C. Baumann Automation S.R.L.
Str. Traian Vuia nr. 141C
400396 Cluj-Napoca
Romania
Phone: (+40) 760 139 902
Mail: dan.negrea@baumann-automation.com
Service Asia
Service Asia
Hotline: +86 - 21 33 31 55 00 - 808
Baumann Automation Shanghai Co.,Ltd.
Room 103, Building No. 3
No. 115, Xin Junhuan Road, Minhang District
201114 Shanghai
China
Phone: (+86) 21 3331 5500-808
Mail: services@baumann-automation.com.cn
Service Mexico
Service Mexico
Hotline: +52 (1) 33 21 01 26 53
Vectralis-Baumann
Plant 2
Periférico 2507, Vallarta
45019 Zapopan, Jal.
Mexico
Phone: +52 (1) 33 21 01 26 53
Mail: baumann.service@vectralis.com
Service Taiwan
Service Taiwan
Hotline: +49 - 9621 / 67 54 - 977
Rayser Co., Ltd. No. 122-12
1F, Zhong Hua Road TW
Hukuo Hsinchu Industrial Park
Taiwan
Phone: +886 - 916 / 933 - 243
Mail: stefan.loeer@rayser.com.tw
Service America
Service America
Hotline: +49 - 9621 6754 - 977
GSN Retooling-Maintenance, Inc.
5123 South Royal Atlanta Drive Tucker
Georgia 30084
USA
Phone: +1 - 770 / 349 - 63 34
Fax: +1 - 678 / 447 - 66 41
Mail: jmueller@gsn-service.de
Service Russia
Service Russia
Hotline: +49 - 9621 / 67 54 - 977
Ostec Enterprise Ltd
Moldavskaya str., 5/2
121467 Moskau
Russia
Phone: +7 (495) 788-44-44
Fax: +7 (495) 788-44-42
Mail: info@ostec-group.ru
Service Philippines
Service Philippines
Hotline: +49 - 9621 / 67 54 - 977
NexGen Technology, Inc.
Unit I, 2nd Floor, Correal Building
Lotus St. TS. Cruz Subdivision, Almanza Dos
Las Pinas City 1751
Philippines
Phone 1: +63 - 2 / 26 30 797
Phone2: +63 - 937 / 37 42 523
Fax: +63 - 2 / 85 02 131
Mail: technical@nexgentech.net